Privacy Policy

How we handle your information

This page explains how Gynaecare Cambridge handles information submitted through this website, including appointment enquiries and contact requests.

Who we are

Gynaecare Cambridge provides private gynaecology care in Cambridge. For website enquiries, you can contact the medical secretary at medsec@gyncarecam.com.

Information we may collect

When you contact us or request an appointment, we may collect your name, email address, phone number, appointment preference, patient type, preferred date or time, and any message you choose to provide.

Please avoid including detailed medical history or highly sensitive clinical information in the website form unless specifically requested by the practice.

How we use your information

  • to respond to appointment enquiries and contact requests;
  • to help arrange suitable consultation times;
  • to answer practical questions before your visit;
  • to maintain appropriate administrative records; and
  • to meet legal, regulatory, and professional obligations where applicable.

Website forms and email

Information submitted through the appointment form may be sent to the practice by email or stored in the website platform, depending on the final Squarespace configuration. Access should be limited to authorised members of the practice team.

Doctify, maps, and third-party embeds

This website may include Doctify review widgets and Google Maps embeds. These services may process technical information such as your device, browser, IP address, and interaction data according to their own privacy notices.

How long we keep information

We keep personal information only for as long as needed for the purpose it was collected, including responding to your enquiry, arranging care, keeping administrative records, and meeting applicable legal or professional requirements.

Sharing information

We do not sell your personal information. We may share information with service providers who support the website, email, appointment administration, or clinical administration, and where required by law or professional obligations.

Your rights

Depending on the circumstances, you may have rights to request access, correction, deletion, restriction, objection, or portability of your personal information. You may also have the right to complain to the UK Information Commissioner’s Office if you are concerned about how your information is handled.

Contact

For privacy questions, please contact medsec@gyncarecam.com.